Third-Party Integrations: Steam

Allow users to log in and sign up with their Steam account, an option available under Social Login.



To set up Steam, you must have a Steam account with at least one paid game purchased recently.

Activate or Deactivate Integration

The Steam integration is disabled by default and needs to be activated before use.

  1. Visit Settings -> General -> Third-Party Integrations.
  2. Find the Steam integration and click the "Activate" link located on the left of the table.
  3. The page will reload confirming the integration has been activated.

Third-Party Integrations

The integration can be deactivated by following the above process, but using the "Deactivate" link instead.

Integration Settings

To set up the Steam integration, you will need a Steam Web API key, follow the steps below.

  1. Visit and login to your Steam account.
  2. Enter the help desk domain when requested and click "Register". You will be given an API key.
    Register for Key
  3. Click on Settings under Steam on the third-party integrations page.
    Third-Party Integrations
  4. Enter the key given and click "Save".
    SupportPal Configuration

Enabling Steam Social Login

To enable the Steam login option for your users, follow the steps below.

  1. Go to Settings -> Users -> Social Login, and click "Manage" on the right of the Steam box. If the option is not there, please ensure you have completed the above set-up of the integration correctly.
  2. Press the toggle to enable the social login. If you have multiple brands, you will have the option to enable or disable for each brand.
  3. Press "Submit".

It should now be successfully configured, we recommend to try the login as a test user to verify it works.


Access Denied

If you get an "Access Denied" message when trying to request a Steam Web API key, you will need to purchase a paid game.