By default application data is stored locally in the
storage/app/ directory within your installation
directory. In high availability deployments, it's necessary for some of these files such as ticket attachments
to be available to all application servers and this can be achieved using cloud storage.
For details on how to set the below configuration items, please read Environment Variables.
Amazon S3 Compatible Filesystems
We currently support cloud storage on any S3 compatible file storage service such as Amazon S3, MinIO or DigitalOcean Spaces. To configure cloud storage, specify the following environment variables:
AWS_ACCESS_KEY_ID- Specifies an AWS access key associated with an IAM account.
AWS_SECRET_ACCESS_KEY- Specifies the secret key associated with the access key. This is essentially the "password" for the access key.
AWS_DEFAULT_REGION- The AWS Region whose servers you want to send your requests to by default.
AWS_BUCKET- The name of the bucket.
Once the authentication environment variables have been configured, change the driver:
Non Amazon S3 services
In order to use non Amazon S3 services you may need to specify additional environment variables: