New Installation
Follow our installation guides to get started with SupportPal.
Requirements
Before you install SupportPal, be sure to review the system requirements. The system requirements include details about the minimum hardware, software, database, and additional requirements to run SupportPal.
Installation Methods
Depending on your platform, select from the following supported methods to install and deploy SupportPal:
Method | Description | When to choose |
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Docker |
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Recommended for Linux, MacOS & Windows. Intended for single server deployment. |
Docker (High Availability) |
High Availability Docker deployment with separate containers for each service. It's preconfigured with all dependencies, optimised software settings and security hardened. |
Use only if you're an experienced system administrator familiar with developer tools. Intended for high availability deployments. |
Linux |
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Use only if you're experienced with Linux and manually configuring software. |
cPanel |
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Use only for small scale deployments.
There are several disadvantages to use of this method:
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Cloud Providers
Below are installation guides for installing SupportPal in a setup that makes it easier to manage and scale:
Provider | Method | Description |
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AWS Elastic Beanstalk | Deploy SupportPal to Amazon Web Services Elastic Beanstalk. Intended for a single instance deployment without a load balancer. |
AWS Elastic Beanstalk (High Availability) |
Deploy SupportPal to Amazon Web Services Elastic Beanstalk.
Intended for high availability deployments. Requires a SupportPal license with the Multi-IP support addon enabled. |