Follow our installation guides to get started with SupportPal.
Before you install SupportPal, be sure to review the system requirements. The system requirements include details about the minimum hardware, software, database, and additional requirements to run SupportPal.
Depending on your platform, select from the following supported methods to install and deploy SupportPal:
|Method||Description||When to choose|
Recommended for Linux, MacOS & Windows.
It's preconfigured with all dependencies, optimised software settings and security hardened.
||Use only if you're experienced with Linux and manually configuring software.|
Use only for small scale deployments.
There are several disadvantages to use of this method:
Below are installation guides for installing SupportPal in a setup that makes it easier to manage and scale:
||AWS Elastic Beanstalk||Deploy SupportPal to Amazon Web Services Elastic Beanstalk. Intended for a single instance deployment without a load balancer.|
|AWS Elastic Beanstalk (High Availability)||
Deploy SupportPal to Amazon Web Services Elastic Beanstalk.
Intended for high availability deployments.
Requires a SupportPal license with the Multi-IP support addon enabled.