| Type |
Issue |
Description |
| Improvement |
DEV-575 |
Added ability to filter tickets in the frontend. |
| Improvement |
DEV-1271 |
Improved handling of file uploads within redactor editor. |
| Improvement |
DEV-1858 |
Added ability to allow setting multiple follow ups per ticket. |
| Improvement |
DEV-2009 |
Updated new ticket opened template when operator opens on behalf of a user. |
| Improvement |
DEV-2069 |
No longer automatically collapses unread ticket messages in the operator ticket view. |
| Improvement |
DEV-2079 |
Improved the encryption setting on email download accounts. |
| Improvement |
DEV-2093 |
Added ability to create a date range of holidays. |
| Improvement |
DEV-2098 |
Added ability to perform non-interactive upgrade through the CLI. |
| Improvement |
DEV-2103 |
Updated the jQuery-UI library. |
| Improvement |
DEV-2108 |
Now using the intended URL when logging in via SAML. |
| Improvement |
DEV-2109 |
Added ability to set a custom SAML identity provider name. |
| Improvement |
DEV-2114 |
Added noindex meta tag to the ticket view so it never indexes in search engines. |
| Improvement |
DEV-2124 |
Now warns before saving a follow up with no actions. |
| Improvement |
DEV-2126 |
Added ability to define WooCommerce connection options. |
| Improvement |
DEV-2122 |
Added ability to define spam rules with and without regex. |
| Bug |
DEV-2047 |
Fixed issue with deprecated permission in Facebook channel. |
| Bug |
DEV-2096 |
Stopped emails being sent out to departments when subaddressing enabled. |
| Bug |
DEV-2100 |
Private messages now only shows operators in the same assigned brands. |
| Bug |
DEV-2101 |
Fixed incorrect description in the escalation rules tab. |
| Bug |
DEV-2106 |
Stopped the delete user button showing when not having the delete user permission. |
| Bug |
DEV-2111 |
Fixed issue with some raw email files not being cleaned up automatically. |
| Bug |
DEV-2113 |
Fixed issue with installation when innodb_large_prefix is enabled. |
| Bug |
DEV-2117 |
Fixed issue with trimming HTML emails when there are whitespaces. |
| Bug |
DEV-2118 |
Fixed issue with filtering user email log by type. |
| Bug |
DEV-2120 |
Stopped Slack plugin sending notifications for trashed tickets. |
| Bug |
DEV-2127 |
Fixed issue with validating SMTP details when a brand SMTP details were also set. |
| Bug |
DEV-2129 |
Fixed issue with captcha being shown too late on ticket submission form. |
| Bug |
DEV-2139 |
Fixed issue with improper email verification for logged in users. |
