|Added ability to filter tickets in the frontend.
|Improved handling of file uploads within redactor editor.
|Added ability to allow setting multiple follow ups per ticket.
|Updated new ticket opened template when operator opens on behalf of a user.
|No longer automatically collapses unread ticket messages in the operator ticket view.
|Improved the encryption setting on email download accounts.
|Added ability to create a date range of holidays.
|Added ability to perform non-interactive upgrade through the CLI.
|Updated the jQuery-UI library.
|Now using the intended URL when logging in via SAML.
|Added ability to set a custom SAML identity provider name.
|Added noindex meta tag to the ticket view so it never indexes in search engines.
|Now warns before saving a follow up with no actions.
|Added ability to define WooCommerce connection options.
|Added ability to define spam rules with and without regex.
|Fixed issue with deprecated permission in Facebook channel.
|Stopped emails being sent out to departments when subaddressing enabled.
|Private messages now only shows operators in the same assigned brands.
|Fixed incorrect description in the escalation rules tab.
|Stopped the delete user button showing when not having the delete user permission.
|Fixed issue with some raw email files not being cleaned up automatically.
|Fixed issue with installation when innodb_large_prefix is enabled.
|Fixed issue with trimming HTML emails when there are whitespaces.
|Fixed issue with filtering user email log by type.
|Stopped Slack plugin sending notifications for trashed tickets.
|Fixed issue with validating SMTP details when a brand SMTP details were also set.
|Fixed issue with captcha being shown too late on ticket submission form.
|Fixed issue with improper email verification for logged in users.