Type |
Issue |
Description |
Feature |
helpdesk#3509 |
Ability to disable email alias support |
Feature |
helpdesk#3495 |
Ability to clone canned responses |
Feature |
helpdesk#3494 |
Ability to clone macros |
Feature |
helpdesk#3493 |
Ability to clone email templates |
Feature |
helpdesk#3432 |
Percona database server support |
Feature |
helpdesk#3398 |
Ability to clone ticket filters |
Feature |
helpdesk#3473 |
Ability to reset email templates back to default value |
Feature |
helpdesk#3452 |
Ability to disable an email template globally |
Feature |
helpdesk#3450 |
Ability to create ticket filter from the ticket grid |
Improvement |
helpdesk#3508 |
Use identification headers to detect replies to own emails |
Improvement |
helpdesk#3502 |
Send a test email when validating SMTP authentication |
Improvement |
helpdesk#3439 |
Convert database tables to InnoDB |
Improvement |
helpdesk#3429 |
Improve handling of emails that fail to download |
Improvement |
helpdesk#2173 |
Use identification headers to detect replies to emails sent by the helpdesk |
Bug |
helpdesk#3511 |
Frontend ticket grid display issue when no tickets in grid |
Bug |
helpdesk#3503 |
Istanbul (Turkey) timezone is incorrectly labelled |
Bug |
helpdesk#3501 |
'Ticket has follow up' condition doesn't work in some cases |
Bug |
helpdesk#3500 |
Incorrect activity log entry written when using close ticket macro action |
Bug |
helpdesk#3499 |
Database error changing department operator membership |
Bug |
helpdesk#3497 |
Incorrect results when using custom filters on sidebar items |
Bug |
helpdesk#3496 |
UX issues when manipulating e-mail template brands and languages |
Bug |
helpdesk#3492 |
Unable to submit a note containing only an image |
Bug |
helpdesk#3491 |
Unable to refresh license on upgrader if there's an error |
Bug |
helpdesk#3440 |
Add-on deleted during update attempt when proc_open disabled |
Performance |
helpdesk#3505 |
Add config option to improve pagination performance on large tables |
Performance |
helpdesk#3504 |
Improve performance of ticket grid sidebar counts when large number of tickets |
Performance |
helpdesk#1768 |
Reduce memory footprint of exports |