2.0.0

Release Details

Release Date	12th May 2016
Release Type	Stable - Major

Name Changed to SupportPal - The company and product name has now become SupportPal. The new name and logo will appear in the product from this release.
New WHMCS Integration Released - A new version of the WHMCS integration has been releases, which makes use of a WHMCS addon module to provide a better interface to configure the integration. Before installing the new version, any files for previous versions would need to be removed.

Type	Issue	Description
Improvement	DEV-417	Improved handling of when IMAP extension is not installed.
Improvement	DEV-512	Improved loading ticket view messages efficiency.
Improvement	DEV-514	Staggered installation database commands so there is less chance of a timeout.
Improvement	DEV-515	Adding license key to diagnostic statistics.
Improvement	DEV-518	Hidden inactive operator accounts from the ticket assignment dropdown/search.
Improvement	DEV-522	Allow license key to be updated during installation update.
Improvement	DEV-524	Allow fullscreen option in iframes in self-service content and emails.
Improvement	DEV-550	Changed terminology from public to published for self-service articles.
Bug	DEV-507	Issues with the sandbox mode of Twig that is used in the email templates.
Bug	DEV-511	Name field incorrect on ticket message row where ticket was opened by operator on behalf of user.
Bug	DEV-512	Unable to save existing schedule when some days are missing from database.
Bug	DEV-523	HipChat/Slack API timeouts when trying to send notifications can break application.
Bug	DEV-527	Installer doesn't load when there is invalid session data on the server.
Bug	DEV-528	Default log level is too high.
Bug	DEV-529	Uncaught exception on duplicate user group names.
Bug	DEV-530	Not possible to have the same name for a user and operator group.
Bug	DEV-532	Most Active report breaks when a user has a quote in their name.
Bug	DEV-555	Self-service article links broken in some places.