| Type |
Issue |
Description |
| Feature |
DEV-1830 |
Added the option to merge and unmerge on the ticket view. |
| Feature |
DEV-1835 |
Added email auto-response detection. |
| Feature |
DEV-2077 |
Added ability to force all operators and/or users to use 2FA. |
| Feature |
DEV-2099 |
Added 2FA for users. |
| Feature |
DEV-2125 |
Added option to enable/disable dual login for LDAP. |
| Feature |
DEV-2128 |
Added feedback forms for article feedback. |
| Feature |
DEV-2148 |
Added ability to create Artisan commands in plugins. |
| Feature |
DEV-2153 |
Added 'registered users only' setting for self-service types. |
| Improvement |
DEV-1666 |
Upgraded text editor to latest version. |
| Improvement |
DEV-1709 |
Redesigned the frontend and operator panel templates. |
| Improvement |
DEV-1770 |
Added an alert when trying to close the browser window when installer/upgrader is running. |
| Improvement |
DEV-1952 |
Install/upgrade seeders are now ran in chunks (by version). |
| Improvement |
DEV-2078 |
Upgraded FontAwesome icons to version 5. |
| Improvement |
DEV-2121 |
Added a neutral option for ticket feedback. |
| Improvement |
DEV-2141 |
Improved search results for articles on the frontend. |
| Improvement |
DEV-2145 |
Removed links to Google+. |
| Improvement |
DEV-2156 |
Added HTML5 support for processing incoming emails. |
| Improvement |
DEV-2158 |
Added ability to use target="_blank" in text editor. |
| Improvement |
DEV-2165 |
Removed 'East Germany' as a country option. |
| Improvement |
DEV-2212 |
Added ticket channel attributes as available merge fields. |
| Improvement |
DEV-2250 |
Added ability to set user notes via API. |
| Improvement |
DEV-2286 |
No longer shows ticket number or redirects to ticket (with token) for unauthenticated users opening a ticket. |
| Improvement |
DEV-2293 |
Better error message shown when unable to connect to licensing server. |
| Bug |
DEV-1365 |
Fixed issue where HTML Purifier would remove some images unexpectedly. |
| Bug |
DEV-2104 |
Only permissioned (assigned to brand and department) operators can now rpely to a ticket by email. |
| Bug |
DEV-2110 |
Fixed OPTIONS HTTP method missing from allowed methods requirement check. |
| Bug |
DEV-2134 |
Fixed handling of some malformed HTML emails. |
| Bug |
DEV-2143 |
Fixed incorrect response rate for ticket feedback when filtered by date. |
| Bug |
DEV-2147 |
Fixed being unable to change the language in the installer. |
| Bug |
DEV-2150 |
Fixed being unable to change the brand on a ticket and set it to a subdepartment. |
| Bug |
DEV-2159 |
Fixed hook macro 'send email' actions having outdated merge field data. |
| Bug |
DEV-2159 |
Fixed issues sending when '@' is in the from display name. |
| Bug |
DEV-2162 |
Fixed forwarding a ticket when 'Include Operator Name' is enabled, not correctly setting the from display name on the email. |
| Bug |
DEV-2163 |
Fixed blank text on some unread messages in long tickets. |
| Bug |
DEV-2164 |
Fixed articles in internal types being shown in related articles on the frontend. |
| Bug |
DEV-2168 |
Fixed using correct brand links in emails that are generated over the console. |
| Bug |
DEV-2169 |
Fixed login via IdP button not using custom SAML name. |
| Bug |
DEV-2170 |
Fixed emails containing hebrew don't display correctly. |
| Bug |
DEV-2174 |
Fixed Google social login using deprecated API. |
| Bug |
DEV-2179 |
Fixed translated status name not used in frontend ticket grid. |
| Bug |
DEV-2183 |
Fixed being unable to unmerge in some cases after deleting a message in merged ticket. |
| Bug |
DEV-2184 |
Fixed order of invoices in WHMCS Information plugin. |
| Bug |
DEV-2213 |
Fixed fatal PHP error when viewing ticket feedback with date field. |
| Bug |
DEV-2231 |
Fixed URL validation erroring on valid URLs. |
| Bug |
DEV-2276 |
Fixed unable to comment on internal articles when captcha set to 'always'. |
| Bug |
DEV-2282 |
Fixed JS error when forwarding a ticket with timeago disabled in config. |
| Bug |
DEV-2287 |
Fixed records count being wrong after filtering on operator grid. |
| Bug |
DEV-2295 |
Fixed being able to generate empty self-service slugs. |
