SupportPal Documentation

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Welcome to the SupportPal documentation.

About SupportPal

SupportPal is a powerful self-hosted, on-premise help desk software. It offers the functionality for multiple brands (companies), providing support over multiple channels (API, email, social media) and multiple languages.

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Documentation Sections

Name Description
Prologue Release notes, upgrade guide and migration script details.
Getting Started System requirements and installation/upgrade guide.
Configuration Details about the available settings and options for administrators.
Using SupportPal A guide on using the operator panel.
Customisation Developer guide on API, languages, plugins and templates.