Backup and Restore

Learn how to safely backup and restore your SupportPal installation.

CLI Commands

SupportPal provides CLI commands to assist you with common administration and operational processes.

Configuring the Cron

The cron job is critical to performing background tasks such as sending emails. Learn how to configure the cron job.

Migrating to a New Server

How to move your SupportPal installation to a new server or directory.

Performance Suggestions

As SupportPal is self-hosted software ran on-premise, your server can usually be optimised to make it run faster.

Security Recommendations

Recommended steps to harden your SupportPal instance and minimize attack vectors.

Upgrading SupportPal

Upgrading your help desk hopes to be a painless experience. The upgrade guide has been split into two parts, upgrading between minor or major versions.