Learn how to safely backup and restore your SupportPal installation.
SupportPal provides CLI commands to assist you with common administration and operational processes.
The cron job is critical to performing background tasks such as sending emails. Learn how to configure the cron job.
How to move your SupportPal installation to a new server or directory.
As SupportPal is self-hosted software ran on-premise, your server can usually be optimised to make it run faster.
Recommended steps to harden your SupportPal instance and minimize attack vectors.
Upgrading your help desk hopes to be a painless experience. The upgrade guide has been split into two parts, upgrading between minor or major versions.