The cron job is critical to performing background tasks such as sending emails. Learn how to configure the cron job.
How to move your SupportPal installation to a new server or directory.
As SupportPal is self-hosted software ran on-premise, your server can usually be optimised to make it run faster.
Recommended steps to harden your SupportPal instance and minimize attack vectors.
Upgrading your help desk hopes to be a painless experience. The upgrade guide has been split into two parts, upgrading between minor or major versions.