4.1.0
Release Details
| Release Date |
18th August 2022 |
| Release Type |
Stable - Minor |
Notable Changes
Merge users and organisations
You can now merge user accounts and user organisations accounts that are within the same brand. This is useful if, for example, there are duplicate accounts for a user, it will combine all their tickets under a single account. Check our documentation on how to merge and what data is and isn't merged:
Resource Changes
Changelog
| Type |
Issue |
Description |
| Feature |
helpdesk#2944 |
Merge user organisations. |
| Feature |
helpdesk#2903 |
Improve Docker Monolithic SSL customisation. |
| Feature |
helpdesk#2330 |
Merge user accounts. |
| Improvement |
helpdesk#2939 |
Make app:backup --full option the default. |
| Improvement |
helpdesk#2936 |
Send email to CC users when user opens ticket from frontend. |
| Improvement |
helpdesk#2922 |
Add 'z' date variable as option to ticket number format. |
| Improvement |
helpdesk#2919 |
Add API channel settings page. |
| Improvement |
helpdesk#2915 |
Skip disk space check if disk_free_space/disk_total_space is disabled. |
| Improvement |
helpdesk#2905 |
Add fallback CA bundle for all outbound TLS connections. |
| Improvement |
helpdesk#2902 |
Ability to set TAR binary path when using marketplace. |
| Improvement |
helpdesk#2898 |
Allow uploading files greater than 2G. |
| Improvement |
helpdesk#2897 |
Support gigabyte files in human readable file size conversion. |
| Improvement |
helpdesk#2843 |
Add editor shortcuts to tooltips. |
| Improvement |
helpdesk#2832 |
Ability to configure prompt OAuth param. |
| Improvement |
helpdesk#2830 |
Show captcha after one failed login attempt. |
| Improvement |
helpdesk#2822 |
Language selection on operator login page. |
| Bug |
helpdesk#2946 |
Check active status when logging in frontend. |
| Bug |
helpdesk#2940 |
Redis data doesn't persist after shutdown on Docker Monolithic. |
| Bug |
helpdesk#2938 |
Able to log in and open a ticket if account is not active. |
| Bug |
helpdesk#2935 |
Upgrading from 3.x to 4.x using the web installer runs through it twice. |
| Bug |
helpdesk#2932 |
Cleanup bad add-on download via marketplace on Guzzle error. |
| Bug |
helpdesk#2931 |
Date picker isn't usable when filtering ticket grid. |
| Bug |
helpdesk#2930 |
License refresh not updating license information. |
| Bug |
helpdesk#2929 |
Backup fails when symbolically linked directories present. |
| Bug |
helpdesk#2927 |
Fatal PHP error when account not found in Twilio receive call callback. |
| Bug |
helpdesk#2926 |
Reply line clipping doesn't work on some Microsoft emails. |
| Bug |
helpdesk#2925 |
Incorrect date filtering for ticket feedback reports. |
| Bug |
helpdesk#2924 |
500 error viewing background jobs page. |
| Bug |
helpdesk#2923 |
Migration script issues on Docker Monolithic. |
| Bug |
helpdesk#2921 |
Health checks fail on Docker Monolithic without HTTPS. |
| Bug |
helpdesk#2918 |
Incorrect object name used in frontend template. |
| Bug |
helpdesk#2917 |
Article URI translation mismatches. |
| Bug |
helpdesk#2916 |
404 Not Found on article translations. |
| Bug |
helpdesk#2912 |
Infinite loop on unique slug generation. |
| Bug |
helpdesk#2911 |
Reply editor cursor automatically goes to end of content when using Firefox in some situations. |
| Bug |
helpdesk#2910 |
Sidebar doesn't open correctly on mobile devices. |
| Bug |
helpdesk#2908 |
Load message jQuery selectors are too broad. |
| Bug |
helpdesk#2906 |
Unable to send emails containing invalid base64 image data. |
| Bug |
helpdesk#2904 |
TinyMCE content_css missing cache busting param. |
| Bug |
helpdesk#2893 |
404 error page always shown in English. |
| Bug |
helpdesk#2887 |
Twilio addon shows as unlicensed right after purchasing. |
