| Type |
Issue |
Description |
| Feature |
DEV-253 |
Implemented JS localisation in template. |
| Feature |
DEV-254 |
Implemented JS routes in template. |
| Feature |
DEV-263 |
HipChat notifications plugin - version 1.0. |
| Feature |
DEV-266 |
Added documentation links to operator panel pages. |
| Feature |
DEV-307 |
Added option to change sending (from) address in ticket view. |
| Feature |
DEV-315 |
Added upgrade option to installer. |
| Feature |
DEV-316 |
Operator template is now responsive. |
| Feature |
DEV-360 |
Slack notifications plugin - version 1.0. |
| Improvement |
DEV-273 |
Added option to delete uploaded attachments in mass reply. |
| Improvement |
DEV-290 |
JS validation on message field in ticket view. |
| Improvement |
DEV-291 |
Added a calendar icon to date fields. |
| Improvement |
DEV-293 |
IP bans now checked on each request. |
| Improvement |
DEV-294 |
Deleting an IP ban now resets the failed login count. |
| Improvement |
DEV-297 |
Removed the need for some commonly disabled functions. |
| Improvement |
DEV-302 |
Added user groups to user grid. |
| Improvement |
DEV-303 |
Improved the add user to group option on the edit group page. |
| Improvement |
DEV-306 |
Deleting users and operators no longer remove their ticket messages. |
| Improvement |
DEV-314 |
User organisation can be entered as a string on the user edit API. |
| Improvement |
DEV-320 |
Added feedback to the ticket quick action buttons. |
| Improvement |
DEV-323 |
Added channel of each message to ticket view. |
| Improvement |
DEV-325 |
Utilising the email queue for all outgoing email. |
| Improvement |
DEV-332 |
No longer adds replies to locked tickets. |
| Improvement |
DEV-333 |
MethodNotAllowed exceptions handled more gracefully. |
| Improvement |
DEV-346 |
Uninstall plugin option now shows a warning beforehand. |
| Improvement |
DEV-347 |
Email templates are validated before being saved. |
| Improvement |
DEV-350 |
Emails in queue are attempted to be sent 5 times before being deleted. |
| Improvement |
DEV-356 |
Improved loading time on user grid. |
| Improvement |
DEV-361 |
Added subject to the log when deleting a ticket. |
| Improvement |
DEV-362 |
Unread tickets now stand out more on the ticket grid. |
| Improvement |
DEV-365 |
Ticket grid ordering sorts by last reply by default. |
| Improvement |
DEV-377 |
Memorises the number of rows chosen in grids for the future. |
| Improvement |
DEV-380 |
Added utility pages to the role permission options. |
| Improvement |
DEV-391 |
Tickets notes are now more visible in emails. |
| Bug |
DEV-278 |
Global email header shows above the reply above line in ticket emails. |
| Bug |
DEV-285 |
Scheduled tasks getting stuck on PHP errors. |
| Bug |
DEV-296 |
Show more button lost when changing comments order. |
| Bug |
DEV-298 |
Fatal exception when clicking the settings link. |
| Bug |
DEV-299 |
Editing self-service type requires icon when one is already present. |
| Bug |
DEV-300 |
Possible to have empty organisations in some situations. |
| Bug |
DEV-301 |
Waiting for your reply email doesn't contain reply above line. |
| Bug |
DEV-305 |
Emptying template cache doesn't remove Twig cache |
| Bug |
DEV-308 |
The seed value for comment moderation is incorrect. |
| Bug |
DEV-311 |
User fields missing from some ticket emails. |
| Bug |
DEV-312 |
Branding still shows with a branding free license. |
| Bug |
DEV-313 |
Adding user via API doesn't set them as organisation owner. |
| Bug |
DEV-317 |
Ticket throttling not working. |
| Bug |
DEV-324 |
The to email address is incorrect on internal tickets. |
| Bug |
DEV-326 |
Emails being sent on tickets from channels where it is not needed. |
| Bug |
DEV-329 |
Adding a note or reply by a macro doesn't show until you refresh. |
| Bug |
DEV-330 |
Template error when you try to add an escalation rule with no valid value. |
| Bug |
DEV-331 |
Email already exists error when trying to update user or operator. |
| Bug |
DEV-334 |
Empty comments block when no comments exist and comments can only be written by logged in users. |
| Bug |
DEV-336 |
Article visibility incorrect when parent category is hidden. |
| Bug |
DEV-339 |
Redactor tables lose their style when saved. |
| Bug |
DEV-341 |
All email notifications are always checked even when trying to disable some options. |
| Bug |
DEV-342 |
JS validation error when trying to update your operator account password. |
| Bug |
DEV-343 |
User fields missing on internal messages email. |
| Bug |
DEV-348 |
Spam rules are ignored when importing emails. |
| Bug |
DEV-351 |
Avatar truncated error in some browsers when too big. |
| Bug |
DEV-358 |
Operator search returns multiple results for same ticket. |
| Bug |
DEV-363 |
The tickets fetched do not match the number for some of the system overview links. |
| Bug |
DEV-368 |
Canned responses incorrectly showing as not public. |
| Bug |
DEV-369 |
Ordering by organisation member count is incorrect. |
| Bug |
DEV-370 |
Clicking view all in search shows it in the search box. |
| Bug |
DEV-371 |
Unable to change the organisation a user is in to another. |
| Bug |
DEV-372 |
Wrong URL is used when sending emails via the cron. |
| Bug |
DEV-374 |
Redirect loops in some situations when using HTTPS. |
| Bug |
DEV-375 |
Unable to order by organisation in user grid. |
| Bug |
DEV-378 |
Merge tickets log event missing the ticket numbers. |
| Bug |
DEV-381 |
Improper handling when a user doesn't have a first or last name. |
| Bug |
DEV-379 |
Go back to grid option shows all tickets, not just those that are active. |
| Bug |
DEV-385 |
Subdepartments showing on frontend in some situations. |
| Bug |
DEV-389 |
User ticket grid is missing ticket action buttons. |
