Getting Started

System Requirements

SupportPal requires a fairly standard PHP & MySQL server set-up in order to be installed and function correctly. If you require any assistance with setting up SupportPal or determining if your system can support SupportPal, please contact us.

New Installation

Installing SupportPal is simple and takes no more than a couple of minutes. All that's required is a valid license and that your system meets the minimum requirements.

License Information

SupportPal requires a valid license to function correctly. Currently licenses can only be purchased directly from our website.

Frequently Asked Questions

A list of common issues and questions along with appropriate resolution steps. If you don't find an answer to your question here, please open a ticket with us.