|Email template previews and editor improvements.
|Improved htaccess rules to hide application files.
|Removes dependency on Apache mod_rewrite.
|Now tries to handle inline images in incoming emails as inline HTML instead of attachments.
|API - Added option to email operators on adding a reply.
|Remove operators assigned to tickets when removing them from a department.
|API - Added profile fields to organisation add and update.
|Added an alert box when deleting a ticket and blocking its user.
|Adding self-service link option on open new ticket page in operator panel.
|Editing a user ticket message adds their IP address again at the end.
|Haven't handled a possible exception when handling downloaded email.
|Unable to update custom fields on existing tickets in the frontend.
|The 'hours since' filter options were not working as intended.
|Incorrect log message saved on replies in API channel tickets.
|Closing ticket in API always assumes operator closed it.
|Email template dropdown incorrect on send user email page.
|Unable to update a ticket's department when an operator is assigned in some situations.
|Problems searching for operators when trying to assign an operator to a ticket.
|Unable to add canned responses to ticket replies.
|Sometimes doesn't accept attachments on email replies.
|New languages sometimes do not load when adding to the languages directory.
|Issue with saving times when using a 24-hour time format with AM/PM.
|Closing ticket via grid and reply options doesn't clear the due time.
|Unable to submit a ticket when another department has a required custom field.
|Haven't handled a possible exception when a ticket message may fail to be added to a ticket.
|Waiting for response email is not sent on some departments.
|Unable to use user organisation name filtering option in ticket filters.
|Haven't handled a possible exception when a file upload fails.
|Error when an SLA plan reply or resolve time does not exist for a ticket priority.
|Unable to set avatar when registering a user account.
|Internal operator messages notifies the wrong user under certain circumstances.
|Inaccurate data displayed in user feedback report.