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2.2.0
Release Details
| Release Date | 18th September 2017 |
|---|---|
| Release Type | Stable - Major |
Important Notes
Please read Upgrading to 2.2 from 2.1 for important changes in this release, including necessary template updates.
Notable Changes
- Option to remove locale in URLs - If you only intend to use your help desk in one language and do not wish for URLs to contain the locale, a setting has been added at Settings -> Locale called 'Include Locale in URI'. The setting is only available and applies when you have one active language in your system.
- New user conditions - Based on feedback, a few more user conditions, such as user account active and user country, that were missing have been added.
We recommend to read the 2.2.0 Beta release notes to find out about what has changed since 2.1.2.
Resource Changes
There were no changes to the frontend template from 2.2.0 Beta. We'd recommend to read the 2.2.0 Beta release notes to see the resource changes since 2.1.2.
Changelog
| Type | Issue | Description |
|---|---|---|
Improvement |
DEV-1725 | New user conditions for feedback forms, filters, follow ups, macros & SLA plans. |
| Improvement | DEV-1728 | Added ability to remove locale from URL when only one language is enabled. |
| Improvement | DEV-1730 | Added confirmation popup when running a macro in ticket view. |
Bug |
DEV-1011 | Handled error more gracefully that occurred when an invalid path was provided for a template. |
| Bug | DEV-1726 | Fixed issue with 'All Time' filter on reports returning no results. |
| Bug | DEV-1729 | Fixed some canned responses being hidden from manage grid depending on operator groups selected. |
| Bug | DEV-1731 | Fixed assigned operator group now showing when editing a filter. |