You're browsing the documentation for an old version of SupportPal. Consider upgrading to the
latest version.
2.0.1
Release Details
Release Date |
6th June 2016 |
Release Type |
Stable - Minor |
Important Notes
- Storage folders move - As part of a change in the system code to allow the use of Amazon S3 and Rackspace for storage, some folders have been moved from
/storage
to /storage/app
. The upgrade script will attempt to handle this automatically, however should it fail it will warn that the folders need to be manually moved. The change will also allow the storage path to be modified.
- View raw emails - We've added the option to view the raw email that was imported and handled as a new ticket or ticket reply. It can be viewed from the email log or in the ticket view for email replies.
Resource Changes
Changelog
Type |
Issue |
Description |
Feature |
DEV-288 |
Option to change storage folder location. |
Feature |
DEV-485 |
View original raw email in email log. |
Feature |
DEV-549 |
Widget to show current and latest version, and notification when a new version is released. |
Feature |
DEV-617 |
Ability to set trusted proxies. |
Improvement |
DEV-531 |
Switched to Laravel FileSystem API. |
Improvement |
DEV-565 |
Added delete user button in user profile view. |
Improvement |
DEV-566 |
Logs emails that are not imported as tickets. |
Improvement |
DEV-569 |
Now shows user group icons on ticket grid. |
Improvement |
DEV-573 |
Automatically adds fulltext indexes in the database when MySQL is updated and support becomes available for it. |
Improvement |
DEV-582 |
The time formats shown in general settings now use the current timezone. |
Improvement |
DEV-583 |
Improved printer friendly view for operator ticket view. |
Improvement |
DEV-602 |
Added labels around custom field values in the template. |
Improvement |
DEV-606 |
Better handling of when user ID does not exist in ticket message API. |
Improvement |
DEV-611 |
Added a template for unauthorised actions by the operator. |
Improvement |
DEV-613 |
Redirects to grid when opening a ticket in a department operator is not assigned to. |
Improvement |
DEV-614 |
Updated description to mention how all attachment file types can be accepted. |
Bug |
DEV-560 |
Issue clicking to add email merge fields to editor in some views. |
Bug |
DEV-563 |
Unicode slugs results in 404 page. |
Bug |
DEV-564 |
Exception when trying to set email address in operator personal settings to one used by a user. |
Bug |
DEV-567 |
Undefined property in ticket message API. |
Bug |
DEV-568 |
Uncaught exception on operator password reset when missing email or token. |
Bug |
DEV-571 |
Grammatical error with update message on license information page. |
Bug |
DEV-578 |
Incorrect handling of API event for IP ban and whitelist. |
Bug |
DEV-580 |
General settings cannot save null as a value. |
Bug |
DEV-581 |
Emails with content-type format flowed are not imported. |
Bug |
DEV-585 |
Frontend login redirect can sometimes show errors that are unnecessary. |
Bug |
DEV-586 |
Problem displaying the error page if the DB is unavailable. |
Bug |
DEV-594 |
No longer emails inactive operators even if they are assigned to the department. |
Bug |
DEV-595 |
The email notification checkboxes are not ticked correctly after updating on the edit operator view. |
Bug |
DEV-596 |
Filters can give exception when using a invalid 'operator' value. |
Bug |
DEV-598 |
Exception thrown when user is not found in SimpleAuth. |
Bug |
DEV-599 |
Tickets attachment API doesn't decode base64 input strings. |
Bug |
DEV-600 |
Exception when trying to delete an email from email queue that has already been sent. |
Bug |
DEV-601 |
Problem with converting characters from different charsets to UTF-8 in emails in some situations. |
Bug |
DEV-603 |
Email template editor doesn't use the default redactor settings. |
Bug |
DEV-604 |
Problem converting some unicode characters to lowercase. |
Bug |
DEV-608 |
Widget/plugin cache can cause errors in some environments. |
Bug |
DEV-609 |
Inline images are not imported in emails when missing the content-disposition header. |
Bug |
DEV-615 |
Problems with email clipping regex in rare circumstances. |
Bug |
DEV-618 |
IP bans being added from invalid API authentication when whitelisted. |