| Type |
Issue |
Description |
| Feature |
DEV-412 |
Added SimpleAuth for operators. |
| Feature |
DEV-431 |
Added option to enable debug mode in the general settings. |
| Feature |
DEV-434 |
Added email queue page. |
| Feature |
DEV-456 |
WHMCS information - added option to sync user details between the help desk and WHMCS. |
| Improvement |
DEV-384 |
Updates department email used when changing department on ticket. |
| Improvement |
DEV-392 |
Added organisation link to user details in ticket sidebar. |
| Improvement |
DEV-395 |
Logs and bans IPs on failed authentications on the API. |
| Improvement |
DEV-400 |
Added option to pause due time (from SLA plan) when replying to a ticket. |
| Improvement |
DEV-402 |
Reloads signature after replying to a ticket. |
| Improvement |
DEV-417 |
Better handling of IMAP errors when the IMAP extension is not installed. |
| Improvement |
DEV-424 |
Remove signature when adding ticket note. |
| Improvement |
DEV-426 |
White user groups now display with black text. |
| Improvement |
DEV-428 |
Only display the last 5 ticket messages in emails. |
| Improvement |
DEV-444 |
Option to convert a user ticket to internal and vice versa. |
| Improvement |
DEV-451 |
Added a notice when a follow up is active on a ticket. |
| Bug |
DEV-317 |
Throttling doesn't work on email piping. |
| Bug |
DEV-383 |
When emailing a reply with the send to operators option enabled, it emails you back your reply. |
| Bug |
DEV-386 |
Incorrect model events called on some actions. |
| Bug |
DEV-387 |
Some model events do not contain what has changed. |
| Bug |
DEV-388 |
Cache doesn't work in console mode. |
| Bug |
DEV-393 |
Emails sometimes are imported blank when it has a different encoding. |
| Bug |
DEV-396 |
Times in emails are formatted in the timezone of the user who caused the email to be sent. |
| Bug |
DEV-397 |
Unable to change the template shown on the frontend. |
| Bug |
DEV-398 |
Special characters break the SMTP authentication from validating. |
| Bug |
DEV-399 |
Primary key on database table must not be null in MySQL 5.7+. |
| Bug |
DEV-404 |
Not authorised to download frontend attachments in certain circumstances. |
| Bug |
DEV-405 |
URLs in email templates are having special characters encoded. |
| Bug |
DEV-406 |
Category levels displaying wrong in some places. |
| Bug |
DEV-407 |
Issue with filtering results in FireFox. |
| Bug |
DEV-408 |
Some emails are missing user merge fields. |
| Bug |
DEV-409 |
Tickets opened by API are not notifying operators by email by default. |
| Bug |
DEV-411 |
Unable to transfer ownership of organisation if the member previously owned another organisation. |
| Bug |
DEV-414 |
Invalid ticket CC value breaks ticket view. |
| Bug |
DEV-415 |
Last ticket replier filtering option doesn't filter correctly. |
| Bug |
DEV-416 |
Filter results button should not be visible when already viewing a ticket filter. |
| Bug |
DEV-418 |
Checking permissions needlessly on routes which no longer exist when module is disabled. |
| Bug |
DEV-419 |
Ticket grid URL parameters are overwriting filtering options that have been manually set. |
| Bug |
DEV-420 |
Filtering conditions on user tickets grid not displaying correctly. |
| Bug |
DEV-421 |
View feedback button not clickable. |
| Bug |
DEV-425 |
Pre-installation check page fails when system requirements do not pass. |
| Bug |
DEV-427 |
Possible to create operator groups without any operator roles. |
| Bug |
DEV-429 |
Colour picker missing on operator groups form. |
| Bug |
DEV-430 |
Search breaks when searching for a partial email address. |
| Bug |
DEV-433 |
Fulltext index isn't added correctly when the MySQL version on the server has been updated. |
| Bug |
DEV-435 |
JS error thrown and doesn't display properly when the upgrade fails. |
| Bug |
DEV-436 |
JS error when trying to delete an attachment when submitting a ticket on the frontend. |
| Bug |
DEV-437 |
Validation error when trying to register an account that exists but isn't confirmed. |
| Bug |
DEV-438 |
Registering again with a different organisation removes the first organisation and any users in it. |
| Bug |
DEV-440 |
Redactor problems when parsing URLs containing twig code. |
| Bug |
DEV-441 |
PHP error in some situations when initialising the settings. |
| Bug |
DEV-442 |
Clicking the checkbox in ticket grid directly doesn't activate the action buttons. |
| Bug |
DEV-443 |
Private ticket filters visible to other operators. |
| Bug |
DEV-445 |
Unable to mark a to-do item as done in some situations. |
| Bug |
DEV-453 |
Waiting for reply email being sent not added to ticket log. |
| Bug |
DEV-454 |
Wrong tabs are showing on the organisation tickets page. |
| Bug |
DEV-455 |
Organisation tickets in ticket view should only show tickets from other members in organisation. |
| Bug |
DEV-457 |
Wrong default ordering on user and organisation ticket grids. |
