Documentation Home

Welcome to the SupportPal documentation.

About SupportPal

SupportPal is a powerful self-hosted, on-premise help desk software. It offers the functionality for multiple brands (companies), providing support over multiple channels (API, email, social media) and multiple languages.

Find out more »

Documentation Sections

Name Description
Prologue Release notes, upgrade guide and migration script details.
Getting Started System requirements and installation/upgrade guide.
Configuration Details about the available settings and options for administrators.
Using SupportPal A guide on using the operator panel.
Customisation Developer guide on API, languages, plugins and templates.