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3.5.0
Release Details
| Release Date |
1st June 2021 |
| Release Type |
Stable - Minor |
Notable Changes
- Localisation improvements - SupportPal will now detect the user's preferred language based on their browser settings. We’ve also tweaked the priority of localisation settings so that the user’s language takes precedence over the URL locale.
- Email improvements - Limited support for emails containing cascading style sheets is now available, greatly improving the look and feel of some imported emails.
- User phone numbers - We have added support for storing one or more phone numbers on a user’s or operator's profile.
- Time tracking API - A full API is now available for the time tracking plugin, view the API documentation.
Resource Changes
Changelog
| Type |
Issue |
Description |
| Feature |
helpdesk#2333 |
Allow phone numbers to be saved to user profile. |
| Feature |
helpdesk#2561 |
Automatically detect user language from their browser settings. |
| Feature |
helpdesk#2620 |
Added app:install options to pass database details non-interactively. |
| Feature |
helpdesk#2623 |
Added API routes for the time tracking plugin. |
| Feature |
helpdesk#2626 |
Allow restricted use of style elements in inbound emails. |
| Improvement |
helpdesk#2621 |
Allow user locale settings to override URL locale. |
| Improvement |
helpdesk#2625 |
Removed o:p elements from inbound Microsoft emails. |
| Improvement |
helpdesk#2629 |
Hide 'Status After Running' column when a status follow up action exists. |
| Performance |
helpdesk#2577 |
Restrict log table queries to a given time period. |
| Performance |
helpdesk#2581 |
Lazy load images in ticket messages. |
| Performance |
helpdesk#2588 |
Crop avatars on the client-side rather than server-side. |
| Performance |
helpdesk#2589 |
Load ticket message drafts via AJAX. |
| Bug |
helpdesk#2431 |
Fixed forward message history leaking operator email addresses. |
| Bug |
helpdesk#2607 |
Fixed share article links when special characters are present in the article title. |
| Bug |
helpdesk#2611 |
Fixed HTML entities being double encoded on the category filter in the articles grid. |
| Bug |
helpdesk#2612 |
Fixed misleading installation error when an invalid license is provided. |
| Bug |
helpdesk#2615 |
Fixed alert boxes not visible on some pages. |
| Bug |
helpdesk#2619 |
Prevent access to the API when maintenance mode is enabled. |
| Bug |
helpdesk#2624 |
Fixed no activity log entry generated when status is changed when setting up a follow up. |
| Bug |
helpdesk#2627 |
Fixed article attribute type casting on installations using libmysqlclient. |
| Bug |
helpdesk#2628 |
Fixed operator email notification preferences sometimes ignored. |
| Bug |
helpdesk#2631 |
Fixed migration error when upgrading from v2 to latest version. |
| Bug |
helpdesk#2632 |
Fixed ticket feedback requests being sent after a ticket has been reopened. |
| Bug |
helpdesk#2635 |
Fixed SQLException when importing email with incorrectly encoded subject. |
| Bug |
helpdesk#2640 |
Fixed periodic failure of OAuth SMTP validation when token has expired. |
