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Welcome to the SupportPal documentation.
About SupportPal
SupportPal is a powerful self-hosted, on-premise help desk software. It offers the functionality for multiple brands (companies), providing support over multiple channels (API, email, social media) and multiple languages.
Documentation Sections
| Name | Description |
|---|---|
| Prologue | Release notes, upgrade guide and migration script details. |
| Getting Started | System requirements and installation/upgrade guide. |
| Administration | Learn how to maintain your SupportPal installation. |
| Configuration | Details about the available settings and options for administrators. |
| Using SupportPal | A guide on using the operator panel. |
| Customisation | Developer guide on API, languages, plugins and templates. |
| Integrations | Integrations with third party software providers. |
| Guides | Miscellaneous guides and information on specific product functionality. |