Outdated documentation: this page is for SupportPal 4.2.x.
The latest version is SupportPal 6.1.x.
Read this page for SupportPal 6.1.x.
Troubleshoot IIS 500.19 Error
Problem
When viewing SupportPal you see an IIS branded 500.19 error response.
Cause
There is a problem with your configuration within IIS.
Resolution
Please lookup the error code provided in the 500.19 error response at the
IIS Documentation
.