Background Jobs

Monitor jobs being queued and processed by the system.

Queue Dashboard

A dashboard is shown which shows an overview of the jobs, as well as details of recent/failed jobs. This dashboard can be used to monitor the processing of your queues and ensure everything is running smoothly.

Troubleshooting

Upgrading Docker-Compose from 3.6.2 to 3.7.0+

If you are using a Docker deployment from 3.6.2 or before and upgrading to 3.7.0+, you will need to manually update your configuration so the queues container is created and jobs are processed, follow these steps:

1. Browse to your helpdesk-install repository and pull the latest changes from our Git repository.

   git pull

2. Browse to the templates/docker-compose/ directory.

   cd templates/docker-compose

3. Copy the changes to the .dist files to your .yml files.

   
               cp docker-compose.yml.dist docker-compose.yml
               cp docker-compose.prod.yml.dist docker-compose.prod.yml
           

4. Update .env to include the message queue service name at the end of the file.

   
               MQ_SERVICE_NAME=supportpal_mq
           

5. Restart the containers.

   make restart