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Welcome to the SupportPal documentation.

About SupportPal

SupportPal is a powerful self-hosted, on-premise help desk software. It offers the functionality for multiple brands (companies), providing support over multiple channels (API, email, social media) and multiple languages.

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Documentation Sections

Name Description
Prologue Release notes, upgrade guide and migration script details.
Getting Started System requirements and installation/upgrade guide.
Administration Learn how to maintain your SupportPal installation.
Configuration Details about the available settings and options for administrators.
Using SupportPal A guide on using the operator panel.
Customisation Developer guide on API, languages, plugins and templates.
Integrations Integrations with third party software providers.
Guides Miscellaneous guides and information on specific product functionality.