# Report Development

  Report development requires sufficient knowledge of PHP. 

A report is a set of statistics, charts and tables that can be used to monitor performance of your help desk. Follow our development guide to build your own useful report.

#### [Getting Started](Report+Development+Getting+Started)

Learn about what a report is, a report's basic structure and how to initially configure your own report.

#### [Dashboards](Report+Development+Dashboards)

A report is formed of one or more dashboards. A dashboard is a set of cards which display together in the operator panel.

#### [Cards](Report+Development+Cards)

A card is an individual number, chart or table that is part of a report dashboard.

#### [Underlying Data](Report+Development+Underlying+Data)

To get a better understanding of a data point in a card, you can show the underlying data related to it.