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# Troubleshoot Blank Pages

## Problem

All or some pages return a blank (empty) response.

## Cause

A blank page typically means that your server does not meet the [System Requirements](System+Requirements).

## Resolution

 Firstly, please ensure that your server meets all of the system requirements The usual suspects are a missing Ioncube loader or incorrect file permissions.

 If the error persists, please consult the error log in `storage/logs/`. If you're unable to find the error message here, for example the file is empty, the error may have been written to your web server's error log typically `/var/log` on Unix.

Alternatively, you may consider enabling debug mode in `config/production/app.php`:

```
'debug' => true,
```

If this works correctly it should produce a verbose error page with information about the problem. Please forward this to us.