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# System Activity Log

The activity log is a detailed audit log of the actions performed by all the operators within the operator panel.

## Searching for a Log Entry

### Table sorting

By default the table is sorted by date and time. Once the table has loaded you're able to change the sort column by clicking the up/down arrows:

- Down arrow: descending order
- Up arrow: ascending order

This action is only temporary and will disappear once the page has been reloaded.

### Filtering the table

It's possible to filter the activity log based on a number of fields:

1. Visit **Utilities -> System Activity Log** and click "Filter Results".
2. Search terms: 
    1. **Date** - Filter emails that occurred between specific dates.
    2. **Role** - The type of user who performed the action. "**System**" includes any action performed automatically by the helpdesk.
    3. **Name** - The name of the user who performed the action.
    4. **IP Address** - The IP address of the user who performed the action.
3. The table will be filtered automatically as you enter search terms.

## Empty/Prune Activity Log

1. Visit **Utilities -> System Cleanup**.
2. Scroll right down until you see "**System** **Activity Log**"
3. Select the date from which you would like email log entries to be deleted and then click the "**Prune**" button.