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# Self-Service Settings

Settings related to the self-service section. Access by going to *Settings* and opening the *Self-Service* box in the sidebar.

#### [Feedback Forms](Self+Service+Feedback+Forms)

Feedback forms are a way of collecting insightful and useful feedback from users on your articles. Different forms can be configured for different groups of articles based on a flexible conditions system.

#### [General Settings](Self+Service+General+Settings)

General settings related to the self-service section.