You're browsing the documentation for an old version of SupportPal. Consider upgrading to the [latest version](https://docs.supportpal.com/current/Background+Jobs). 

# Background Jobs

  This feature is only available in Docker deployments. 

Monitor jobs being queued and processed by the system.

## Queue Dashboard

A dashboard is shown which shows an overview of the jobs, as well as details of recent/failed jobs. This dashboard can be used to monitor the processing of your queues and ensure everything is running smoothly.

## Troubleshooting

### Upgrading Docker-Compose from 3.6.2 to 3.7.0+

If you are using a Docker deployment from 3.6.2 or before and upgrading to 3.7.0+, you will need to manually update your configuration so the queues container is created and jobs are processed, follow these steps:

1. Browse to your `helpdesk-install` repository and pull the latest changes from our Git repository. ```
    git pull
    ```
2. Browse to the `templates/docker-compose/` directory. ```
    cd templates/docker-compose
    ```
3. Copy the changes to the `.dist` files to your `.yml` files. ```
    
                cp docker-compose.yml.dist docker-compose.yml
                cp docker-compose.prod.yml.dist docker-compose.prod.yml
            
    ```
4. Update `.env` to include the message queue service name at the end of the file. ```
    
                MQ_SERVICE_NAME=supportpal_mq
            
    ```
5. Restart the containers. ```
    make restart
    ```