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# API Channel

The API channel is used for tickets and ticket messages that are created using API commands.

## Settings

   Setting Name Description   Append IP Address Append the user's IP address to the end of their ticket messages (requires `user_ip_address` data to be provided).   Check Spam Rules Block messages which match spam rules.   Enable Throttling Limit the number of messages user's can post within a time frame. See [Throttling](App+Configuration#Throttling) for more information on how to control the limits.