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# 5.3.0

## Release Details

   Release Date 1st May 2024   Release Type Stable - Minor  ## Notable Changes

- **Updated Editor**  
     We've updated the editor (`tinymce`) to version 6, and introduced the tables plugin making it easier to add and edit tables while you're writing ticket replies and articles. As part of the upgrade, the editor configuration file has changed and no longer exists at the same path. If you have customised the editor configuration in your add-ons or template, you will need to use the following new format. ```
    
    <script>
    $('textarea').on('editor:init', function (e, settings) {
        settings.smart_paste: false;
    });
    </script>
            
    ```
    
     The code must run before the DOM is ready, we recommend as part of the body\_end view hook in a plugin.
- **Operator Accounts Self Setup**  
     Operators can now set their own password, with the option to send a verification email when setting up a new operator account. A password reset can also now be sent for other operators via the Manage Operators section.
- **Google Translate Plugin - Translate Reply**  
     The Google Translate plugin now supports translating your replies in the editor, making it easier to communicate with users in other languages. The translate message option will also now show you the detected language it has translated from.

## Resource Changes

- [English language pack changes (from 5.2.3)](https://github.com/supportpal/addon-language-english/commit/28e6a282ffbe38b4e50dc1ad2d0dc7c917faabba)
- [Frontend template changes (from 5.2.3)](https://github.com/supportpal/frontend-template/commit/e1eb084247a91e7d23f5aa8ffb80031436de0b90)
- [Operator template changes (from 5.2.3)](https://github.com/supportpal/operator-template/commit/0bdc8c9ff8dcca1079f06565eaa37c0306bbfba3)
- [Asset files changes (from 5.2.3)](https://github.com/supportpal/resources-assets/commit/bd71311b14d20409047c3589d891ba32277bc83b)

## Changelog

   Type Issue Description   Feature helpdesk#3316 Translate reply in Google Translate plugin   Feature helpdesk#2879 Ability to manage tables in the text editor   Feature helpdesk#2503 Add email verification for new operator accounts so they can set their own password   Improvement helpdesk#3325 Rotate log files log rotate in docker monolithic   Improvement helpdesk#3324 Add reset password button when managing operator accounts   Improvement helpdesk#3323 Automatically login user/operator after resetting password   Improvement helpdesk#3320 Validate user email address domain DNS on user registration   Improvement helpdesk#3319 Change Twitter branding to X   Improvement helpdesk#3312 Match tickets with no due time when using no date on due time filter/macro condition   Improvement helpdesk#3311 Add email channel setting to reject duplicate emails being imported   Improvement helpdesk#3310 Subaddress department emails should take priority in e-mail import   Improvement helpdesk#3303 Option to send verification email to user when managing user using API endpoint   Improvement helpdesk#3302 Show notice when outside WhatsApp 24 hour reply window   Improvement helpdesk#3296 Prevent auto response from being sent to no-reply addresses   Improvement helpdesk#3295 Handle unable to add user to organisation errors more gracefully   Improvement helpdesk#3289 Run TicketCustomFieldUpdated event when custom field first set   Improvement helpdesk#3279 Improve SMTP logging   Improvement helpdesk#3278 Validate email addresses when forwarding a ticket   Improvement helpdesk#3275 Allow up to 1600 characters for WhatsApp messages   Improvement helpdesk#3271 Add 'registered' column to user grid to show which users have a password set   Improvement helpdesk#3269 Upgrade tinymce to v6   Improvement helpdesk#3023 Stick editor toolbar to top of screen when scrolling   Improvement helpdesk#2834 Handle pasting Word documents into editor   Bug helpdesk#3322 Schedule holiday for a specific year still checked in following years   Bug helpdesk#3321 Due time not set when user replies to a closed ticket   Bug helpdesk#3318 Fatal error when invalid character entered in system URL   Bug helpdesk#3317 Don't allow default add-ons to be uninstalled   Bug helpdesk#3313 Headers missing from emails sent out via PHP mail()   Bug helpdesk#3259 Follow up date/time gets impacted by daylight savings   Bug helpdesk#3219 System update needs non-installation related files to be owned by web server user   Bug helpdesk#2014 Macro schedules don't account for holidays   Bug helpdesk#1770 Deleting a comment shouldn't delete children