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# 4.x Release Notes

## Releases

   Version Release Date      4.2.5 22nd December 2022 [View Release Notes](4.2.5)   4.2.4 16th December 2022 [View Release Notes](4.2.4)   4.2.3 16th December 2022 [View Release Notes](4.2.3)   4.2.2 18th November 2022 [View Release Notes](4.2.2)   4.2.1 11th November 2022 [View Release Notes](4.2.1)   4.2.0 3rd November 2022 [View Release Notes](4.2.0)   4.1.2 9th September 2022 [View Release Notes](4.1.2)   4.1.1 5th September 2022 [View Release Notes](4.1.1)   4.1.0 18th August 2022 [View Release Notes](4.1.0)   4.0.4 10th June 2022 [View Release Notes](4.0.4)   4.0.3 30th May 2022 [View Release Notes](4.0.3)   4.0.2 18th May 2022 [View Release Notes](4.0.2)   4.0.1 13th May 2022 [View Release Notes](4.0.1)   4.0.0 12th May 2022 [View Release Notes](4.0.0)  ## What's New?

The 4 series brings several improvements:

- **PHP 8.1 Support**
- **[Twilio Channel](Twilio+Channel)**  
     The Twilio channel can process incoming SMS and WhatsApp messages to your phone numbers as tickets, as well as answer phone calls as they come in.
- **[Add-ons Marketplace](Add-ons+Marketplace)**  
     Install free and paid useful add-ons (such as channels, languages and plugins) through our marketplace.
- **[System Health Checks](System+Health)**  
     System health is designed to give you a clear insight into the overall health of your SupportPal installation and its hosting environment.
- **New WYSIWYG Editor**  
     TinyMCE is now used throughout the help desk providing a robust editor experience. What you see in the editor is what is displayed to the user.
- **[Merge Organisations](Managing+Organisations#MergeOrganisations)**  
     Merge user accounts and user organisations accounts that are within the same brand.
- **[Keyboard Shortcuts](Keyboard+Shortcuts)**  
     A number of keyboard shortcuts have been implemented for the operator panel and managing tickets to help with your workflow.
- **[Mention Operators](Viewing+Ticket#mentioning-operators)**  
     You can now mention operators in ticket messages and notes, mentioned operators receive an email/display notification about the message.
- **Emoji Auto Complete Support**  
     Type a colon followed by a keyword, e.g. `:smile`, then press Enter or Return to add the highlighted emoji, or click the desired emoji from those displayed.