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# 2.6.0

## Release Details

   Release Date 29th October 2019   Release Type Stable - Major  ## Important Notes

Please read [Upgrading to 2.6 from 2.5](Upgrading+to+2.6+from+2.5) for important changes in this release.

## Resource Changes

- [Language file changes (from 2.5.1)](https://github.com/supportpal/supportpal-resources/commit/1c2ca712fb6c4f460d9229b67b89ac538a4a6d2f)
- [Frontend template changes (from 2.5.1)](https://github.com/supportpal/supportpal-resources/commit/24da2419e50ec08ae285eb062d19be40f2210bea)
- [Operator template changes (from 2.5.1)](https://github.com/supportpal/supportpal-resources/commit/db3700142187f27d164e0a18bf90f8fbcdc8c6fe)

## Changelog

   Type Issue Description   Improvement DEV-575 Added ability to filter tickets in the frontend.   Improvement DEV-1271 Improved handling of file uploads within redactor editor.   Improvement DEV-1858 Added ability to allow setting multiple follow ups per ticket.   Improvement DEV-2009 Updated new ticket opened template when operator opens on behalf of a user.   Improvement DEV-2069 No longer automatically collapses unread ticket messages in the operator ticket view.   Improvement DEV-2079 Improved the encryption setting on email download accounts.   Improvement DEV-2093 Added ability to create a date range of holidays.   Improvement DEV-2098 Added ability to perform non-interactive upgrade through the CLI.   Improvement DEV-2103 Updated the jQuery-UI library.   Improvement DEV-2108 Now using the intended URL when logging in via SAML.   Improvement DEV-2109 Added ability to set a custom SAML identity provider name.   Improvement DEV-2114 Added noindex meta tag to the ticket view so it never indexes in search engines.   Improvement DEV-2124 Now warns before saving a follow up with no actions.   Improvement DEV-2126 Added ability to define WooCommerce connection options.   Improvement DEV-2122 Added ability to define spam rules with and without regex.   Bug DEV-2047 Fixed issue with deprecated permission in Facebook channel.   Bug DEV-2096 Stopped emails being sent out to departments when subaddressing enabled.   Bug DEV-2100 Private messages now only shows operators in the same assigned brands.   Bug DEV-2101 Fixed incorrect description in the escalation rules tab.   Bug DEV-2106 Stopped the delete user button showing when not having the delete user permission.   Bug DEV-2111 Fixed issue with some raw email files not being cleaned up automatically.   Bug DEV-2113 Fixed issue with installation when innodb\_large\_prefix is enabled.   Bug DEV-2117 Fixed issue with trimming HTML emails when there are whitespaces.   Bug DEV-2118 Fixed issue with filtering user email log by type.   Bug DEV-2120 Stopped Slack plugin sending notifications for trashed tickets.   Bug DEV-2127 Fixed issue with validating SMTP details when a brand SMTP details were also set.   Bug DEV-2129 Fixed issue with captcha being shown too late on ticket submission form.   Bug DEV-2139 Fixed issue with improper email verification for logged in users.