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# 2.1.0

## Release Details

   Release Date 21st December 2016   Release Type Stable - Major  ## Important Notes

Please read [Upgrading to 2.1 from 2.0](Upgrading+to+2.1+from+2.0) for important changes in this release.

  **Known Bug(s)**- Global SMTP (Settings → Email (tab)) uses PHP mail().  
    **Workaround:** move SMTP connection details to the *Settings* -> *Brands* -> *<your brand>* -> *Email (tab)*
- Operators assigned to departments via groups do not receive ticket email notifications.  
    **Workaround:** assign operators to departments individually.
 


## Notable Changes

There are no notable changes in this release since 2.1.0 Beta. We recommend to read the [2.1.0 Beta release notes](2.1.0+Beta) to find out about what has changed since 2.0.3.

## Resource Changes

- [Language file changes (from 2.1.0 Beta)](https://github.com/supportpal/supportpal-resources/commit/4d389a4cda026005666b7b91099acf7357aa2f24)
- [Frontend template changes (from 2.1.0 Beta)](https://github.com/supportpal/supportpal-resources/commit/fef53451c9970de9dcf634331ac69e8af6537151)
- [Operator template changes (from 2.1.0 Beta)](https://github.com/supportpal/supportpal-resources/commit/4ab570c0740fed1f639785174806e641b16ab84d)

Please view the [2.1.0 Beta release notes](2.1.0+Beta) also if you are looking for resources changes since 2.0.3.

## Changelog

   Type Issue Description   Improvement DEV-1180 Preview for follow up merge fields now uses the current ticket details instead of an example ticket.   Improvement DEV-1215 Use the ticket context when selecting which operator to use for a macro, follow up or SLA escalation action.   Improvement DEV-1237 Removed a couple of redundant department email options settings.   Bug DEV-1208 Changing a ticket's relations via macro does not update the values used later in that same call.   Bug DEV-1218 Operators not assigned to the ticket brand can be assigned to the ticket.   Bug DEV-1219 Integrity constraint violation when migrating article views.   Bug DEV-1223 WHMCS plugin default brand API password is saved incorrectly.   Bug DEV-1225 Unable to discard a ticket message draft.   Bug DEV-1226 Redactor is automatically cleaning HTML and losing CSS from canned responses.   Bug DEV-1230 Undefined argv parameter on pipe and cron on some systems.   Bug DEV-1238 User organisation managers can be added as CC also.   Bug DEV-1239 Poll replies broken when tracking ticket via frontend as guest.