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# 6.1.0

## Release Details

   Release Date 9th September 2026   Release Type Stable - Minor  ## Resource Changes

- [English language pack changes (from 6.0.4)](https://github.com/supportpal/addon-language-english/commit/da8e13727ab3b9107fc4eb4d2eeba9329d39b5f1)
- [Frontend template changes (from 6.0.4)](https://github.com/supportpal/frontend-template/commit/07009ecad866c5fbe0e8ece8d0145b00685418dc)
- [Operator template changes (from 6.0.4)](https://github.com/supportpal/operator-template/commit/0e9667a130b1e2b06a1b591edcabab1883939edd)
- [Asset files changes (from 6.0.4)](https://github.com/supportpal/resources-assets/commit/3a03f2d1cbb5eaef23bb74af304c0619c79d7919)

## Changelog

   Type Issue Description   Feature helpdesk#3715 Support using an external database with the monolithic Docker image   Feature helpdesk#3670 Automatically detect MariaDB client binaries   Improvement helpdesk#3807 Show the status name in the reply editor's set status option   Improvement helpdesk#3806 Show which spam rule was matched on rejected emails   Improvement helpdesk#3798 Mask sensitive credentials in the UI   Improvement helpdesk#3797 Encrypt all sensitive data stored in the database   Improvement helpdesk#3793 Attach images instead of embedding them when dragged and dropped onto the editor   Improvement helpdesk#3777 Only allow operators with the System Update permission to run the upgrader   Improvement helpdesk#3757 Use background jobs to purge items from system cleanup   Improvement helpdesk#3756 Show only the relevant message actions when an operator only has View Ticket permission   Improvement helpdesk#3750 Allow sending OTP to an additional email address on the user account   Improvement helpdesk#3749 Change the default keyboard shortcut for the editor quote formatting option   Improvement helpdesk#3748 Add copy IP address button   Improvement helpdesk#3745 Hide checkboxes on the ticket grid when the user does not have Update Ticket permission   Improvement helpdesk#3744 Add button to copy the ticket number from the ticket details context panel   Improvement helpdesk#3743 Add option to change the number of recently viewed items shown   Improvement helpdesk#3739 Make ticket details more compact in the print view   Improvement helpdesk#3737 Ability to store additional email addresses when creating a user via SAML   Improvement helpdesk#3733 Make the attachment list scrollable when many attachments are added to the reply editor   Improvement helpdesk#3732 Reduce the size of the From/To/Subject fields on the forward form   Improvement helpdesk#3710 Allow updating inactive add-ons from the marketplace   Improvement helpdesk#3700 Log which operator ran a system update from the operator panel   Improvement helpdesk#3697 Remember when the reply editor is opened and reopen it on future tickets   Improvement helpdesk#3463 Preload the options in the assign operator and tag dropdowns   Bug helpdesk#3809 Web sockets error message sometimes shows when going back or forward in browser   Bug helpdesk#3808 Editing own operator account in manage operators disables 2FA   Bug helpdesk#3804 Changing the ticket status doesn't update the set status option in the reply editor   Bug helpdesk#3802 'Expand all' option is not visible in some cases   Bug helpdesk#3801 Unable to remove the last operator group from canned responses/macros/filters   Bug helpdesk#3799 Filtering on user ticket grid shows all tickets   Bug helpdesk#3795 Move to Trash button shown when operator doesn't have permission   Bug helpdesk#3794 'Waiting for response' flag incorrectly cleared when a note is added to a ticket   Bug helpdesk#3790 app-manager requires the PHP POSIX extension   Bug helpdesk#3787 Race condition causes an error when storing ticket viewed entries   Bug helpdesk#3783 App upgrade command doesn't exit on database requirement error   Bug helpdesk#3781 Inline SVG from the avatar builder doesn't render in Microsoft Outlook   Bug helpdesk#3763 Brand linked to a self-service type can be changed via the API   Bug helpdesk#3760 Retrying a system update without refreshing the page doesn't clear previous messages   Bug helpdesk#3758 Pruning the email log from the system cleanup page doesn't delete the raw emails from storage   Performance helpdesk#3752 Rework ticket filters to use "is one of" (IN) instead of one join per value