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# 2.2.0

## Release Details

   Release Date 18th September 2017   Release Type Stable - Major  ## Important Notes

Please read [Upgrading to 2.2 from 2.1](Upgrading+to+2.2+from+2.1) for important changes in this release, including necessary template updates.

## Notable Changes

- **Option to remove locale in URLs** - If you only intend to use your help desk in one language and do not wish for URLs to contain the locale, a setting has been added at *Settings* -> *Locale* called '**Include Locale in URI**'. The setting is only available and applies when you have one active language in your system.
- **New user conditions** - Based on feedback, a few more user conditions, such as user account active and user country, that were missing have been added.

We recommend to read the [2.2.0 Beta release notes](2.2.0+Beta) to find out about what has changed since 2.1.2.

## Resource Changes

There were no changes to the frontend template from 2.2.0 Beta. We'd recommend to read the [2.2.0 Beta release notes](2.2.0+Beta) to see the resource changes since 2.1.2.

- [Language file changes (from 2.2.0 Beta)](https://github.com/supportpal/supportpal-resources/commit/92e372471d78b659016bb486f3bb132b5e736ed0)
- [Operator template changes (from 2.2.0 Beta)](https://github.com/supportpal/supportpal-resources/commit/b1edafc5a31567d442934b844376a107fe786b54)

## Changelog

   Type Issue Description   Improvement

 DEV-1725 New user conditions for feedback forms, filters, follow ups, macros & SLA plans.   Improvement DEV-1728 Added ability to remove locale from URL when only one language is enabled.   Improvement DEV-1730 Added confirmation popup when running a macro in ticket view.   Bug

 DEV-1011 Handled error more gracefully that occurred when an invalid path was provided for a template.   Bug DEV-1726 Fixed issue with 'All Time' filter on reports returning no results.   Bug DEV-1729 Fixed some canned responses being hidden from manage grid depending on operator groups selected.   Bug DEV-1731 Fixed assigned operator group now showing when editing a filter.