You're browsing the documentation for an old version of SupportPal. Consider upgrading to the [latest version](https://docs.supportpal.com/current/Documentation+Home). 

# 2.2 Release Notes

Version 2.2.0 focuses on introducing multi-language functionality to the help desk, allowing you to seamlessly offer support in multiple languages.

## Releases

   Version Release Date      2.2.0 18th September 2017 [View Release Notes](2.2.0)   2.2.0 Beta 5th September 2017 [View Release Notes](2.2.0+Beta)  ## What's New?

The 2.2 series brings several improvements:

- Translate dynamic content such as department names, and run the help desk seamlessly with multiple languages.
- Track time spent by operators in tickets with the new time tracking plugin.
- Forward emails to the help desk and automatically set the user with the new 'from' email command.
- Several new plugin develop options including upgrading, more route options, permissions system and reports.
- Our single sign-on solution now has an option to log out a user too.
- Many new actions and conditions available to use in the system.
- Rewritten Facebook integration that is more effective with larger number of messages.
- General performance improvements.