> **Outdated documentation: this page is for SupportPal 2.3.1.** The latest version is SupportPal 6.1.x. [Read this page for SupportPal 6.1.x](https://docs.supportpal.com/current/Plugins).

# Plugins

Plugins provide extra functionality that is separate to the core features of the help desk. Each plugin is independent and can be easily activated or deactivated. Below is a list of plugins that are currently shipped with the help desk, other plugins can be installed by uploading to the `/app/Plugins` folder.

#### Hello World

A boilerplate and example for plugin development, no functional use.

#### [HipChat Notifications](HipChat+Notifications)

Post notifications in a room in HipChat on selected ticket actions. HipChat is a group messaging application for businesses.

#### [Slack Notifications](Slack+Notifications)

Post notifications in an channel in Slack on selected ticket actions. Slack is a group messaging application for businesses.

#### [Time Tracking](Time+Tracking)

Track time spent by operators on tickets, creating a time sheet for each ticket and operator.

#### [WHMCS Information](WHMCS+Information)

Connect SupportPal with your WHMCS system(s) to fetch useful details about your users in tickets. WHMCS is a billing system designed for web hosts and other online businesses.

#### [Developing Your Own Plugins](Plugin+Development)

Read our documentation on building your own useful plugin.